Case Management TF

Led By: Hurras Network and Save the Children

Contact us at: cmtf@alliancecpha.org 

 

Our Mission

To strengthen case management in humanitarian responses as part of child protection systems building. The CMTF aims to improve the knowledge and skills of global, regional and field-level emergency children protection responders who are planning, implementing or supporting case management services in humanitarian settings by developing standardised tools and guidance, contributing to field-level learning and research, and providing technical guidance and support.

Key Priorities of the Case Management Task Force

  • Ensure that Child Protection practitioners have access to inter-agency technical tools, guidance and support to strengthen case management systems in humanitarian settings
  • Ensure that Child Protection practitioners have access to inter-agency case management capacity building opportunities at national, regional and global levels
  • Collect, synthesise, and effectively disseminate learning and evidence on case management systems and practices. 

Latest News

Survey to Inform the Inter-Agency Guidelines for Case Management & Child Protection

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Please note this survey is now closed. Take part in this Alliance Survey to update the 2014 Child Protection and Case Management Guidelines! WHY: The primary objectives of this survey are as follows: Identify valuable components that have been very useful Highlight areas to strengthen and to reduce Identify ways to increase accessibility and user-friendliness HOW: To ensure accessibility, the...

Call for Applications! Training of Facilitators on Engaging Community Volunteers in Case Management

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The Alliance for Child Protection in Humanitarian Action is offering a training opportunity on the recently launched inter-agency Community Volunteer Toolkit and Training Manual. With funding from USAID’s Bureau for Humanitarian Assistance, this program will develop a cohort of facilitators equipped to use the Community Volunteer toolkit and training manual. Our hope is that through the training...

ALL LEVELS Now Available! Child Protection Case Management Training Package

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The Case Management Task Force is proud to present the updated the Child Protection Case Management Training Package for caseworkers in humanitarian settings! This training package is the result of two years of work, including a wide desk review, consultations with CMTF members and surveys with case management staff from 41 countries. As a result, the Child Protection Case Management Training...

Resources

Survey Results – Updating and Expanding the Case Management Training Package

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In February, an online survey was conducted for everyone involved in child protection case management in humanitarian settings to ‘ have their say’ in efforts to update the inter-agency case management training package. The Alliance and its Case Management Task Force would like to thank the 469 colleagues from 41 contexts who completed the survey. Those valuable ideas and suggestions will be used...

A Review of Child Protection Caseworkers Recruitment and Capacity-building in Humanitarian Settings

Child protection case management in humanitarian settings requires caseworkers with the knowledge and skills to support vulnerable children and families during distressing events and in environments with limited services. In acknowledgement of those challenges, this review was conducted to provide an overview of key considerations and opportunities for strengthening caseworker recruitment and...

Remote Case Management and Responding to COVID-19

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Child Protection Case Management is part of the essential services that cannot be stopped suddenly and requires adaptation to new emergencies, including COVID-19. The three key resources currently available are the COVID-19 Child Protection Case Management Guidance V3, the Transitioning to Remote Case Management During COVID-19 e-learning module, and the Case Management Via Phone e-learning module...

CPMS Standard 18 - Case Management

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Case management (CM) is an approach for addressing the needs of an individual child who is at risk of harm or has been harmed. The child and their family are supported by a caseworker in a systematic and timely manner through direct support and referrals. CM provides individualised, coordinated, holistic, multisectoral support for complex and often connected child protection concerns

Case Management Supervision and Coaching Lessons Learned Report

The Case Management Supervision and Coaching Lessons Learned Report in English and French documents the effects of the initiative on collaboration and coordination, contextualization and localization. It explores the effects on the capacities of trainers, supervisors and caseworkers. Finally, it concludes with recommendations for social service workforce strengthening, sustainability and similar...

Case Management Supervision and Coaching Lessons Learned Report: Summary

The purpose of the lessons learned consultancy was to gather and draft key lessons learned on the Case Management Supervision and Coaching initiative. Key questions that the Task Force wanted to address included feedback on the inter-agency country collaboration, the effectiveness of the localization approach, the successes and challenges of roll-outs in the eight participating countries, and...

Media

IA Case Management Supervision and Coaching Training Package: Pre-recorded videos

Webinars

Webinar | Children in Adversity - A Framework for the Protection of Children in Humanitarian Crises

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Children and their caregivers constitute the majority of affected populations served by the humanitarian sector, and childcare responsibilities shape the way caregivers experience crisis and displacement. At the same time, we know that supporting caregivers during crisis is a means of protecting children from harm. But have we fully explored the potential of investing in caregiving? Join the IRC...

Webinar | Launch of Child Protection Case Management Training Package for Caseworkers

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Global Launch | Community Volunteer Toolkit and Training Manual: Part 1. Volunteers’ Roles in Case Management

A Toolkit for Community Child Protection Volunteers
Our vision is that these new resources will inspire child protection organizations across the globe to recognize the essential role of volunteers and develop case management responses that will engage volunteers ethically. This toolkit is based on the Community Engagement in Case Management study, which was commissioned by the Alliance and completed in 2020. During the webinar, we will share an...

Webinar | Virtual Launch of the Community Engagement in Case Management Study

This webinar was held in English with simultaneous translation provided in French, Spanish and Arabic. Register via this Zoom link. The Alliance invites you to this special virtual event to launch the Community Engagement in Case Management Study! The study is meant to share with the global community what we learned about the work of community volunteers; the roles that they play in Child...

Webinar | Adapting Child Protection Case Management to the COVID-19 Context

To watch the webinar recording, click here. -- Child Protection Case Management (CP CM) is part of the essential services that cannot be stopped suddenly and requires gradual adaptation to the new COVID-19 public health emergency (see CPMS Standard 18 on Case Management). With many schools and childcare facilities closed and many families confined to crowded living spaces, children are at...

Live Q&A: IA Child Protection Case Management Supervision and Coaching Training Package

Coaching is at the heart of supervision. This Live Q&A recording was conducted on July 31, 2018 and is Part 2 of a webinar on the IA Child Protection Case Management Supervision and Coaching Training Package. (Part 1, IA Case Management Supervision and Coaching Training Package: Pre-recorded videos, includes 6 videos on case management.) The live Q&A session offers a deeper understanding of the...

Case Management Task Force Leads

Sazan Baban, Save the Children

Majdi Bashimam, Hurras Network