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Jordan: Consultancy Service-Child Protection Expert

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Jordan: Consultancy Service-Child Protection Expert

Deadline for application: 
12 Sep 2019
International Medical Corps
Job type: 

International Medical Corps (IMC) is an independent affiliate organization of International Medical Corps UK (IMC UK), with which IMC UK shares the same name and charitable objectives and mission. IMC UK and IMC work together to deliver assistance programs in an accountable and effective manner in pursuit of their commonly-held charitable objectives. IMC UK will engage IMC in the delivery and implementation of its Programme in accordance with the terms and conditions of grant under any agreement that results from this proposal. Hereinafter unless otherwise specified all references to IMC UK in this application refer to the collaborative relationship between IMC UK and IMC.

1. Background and Context

As per UNHCR Registration data from December 2018, Jordan hosts some 757,000 refugees out of which over six hundred thousand are refugees from Syria. The ongoing conflict in Syria remains the largest displacement crisis. The scale of the humanitarian emergency has worsened as the country has moved through eight years of war. The Kingdom is also home to 56 nationalities of refugees other than Syrian, predominantly Iraqi, Yemeni, and Sudanese and Somali, all of whom live in urban areas. Now, in its ninth year of instability, while conflict is limited to particular areas, overall the situation across Syria remains precarious. Host countries, like Jordan, are struggling to maintain social and economic stability. Over 80% of out-of-camp refugees remain below the national poverty line of ($100) per capita per month. Despite the growing needs, many are instead facing potential cuts to services because of a lack of funding.

Resettlement options have greatly reduced in 2018 and 2019, resulting in pressure on key services, such as cash assistance and health. While 16 per cent of Syrians are registered in the camps, most of the Syrian refugees live in urban areas. This results in considerable hardship in meeting daily needs & accessing adequate shelter, food, healthcare and education. In urban areas, support is mainly in the form of monthly cash assistance, with UNHCR Jordan maintaining one of the largest and most innovative cash-based intervention programs in the world, as well as access to healthcare, community support and protection activities in collaboration with the Government of Jordan.

Socio-economic challenges combined with limited humanitarian assistance and public services have increased tensions within refugee families and contribute to negative coping strategies. Children are particularly impacted by displacement, limited access to services and exposure to protection risks. Parents and caregivers face challenges in providing for their children and socioeconomic constraints as well as a stretched service landscapes and lead to high levels of Child Protection risks.

Existing CBI tools (such as the VAF) focus on socioeconomic factors, with limited weight given to specific protection needs such as child protection or SGBV. Separate pathways for CP/SGBV referrals have been developed to address the need to provide children and caregivers with Child Protection Case Management services and assess their need for cash assistance. Recent research shows positive impacts of cash on school attendance and child labour, but other critical CP correlations have not been adequately addressed. UNHCR has undertaken an analysis of contributing factors that may trigger Child Protection risks, including violence, abuse and neglect within refugee families in Jordan. In a second step, the results and outcomes of the analysis need to be analyzed and a tool shall be developed that strengthens evidence-based data generation on the impact of cash assistance on Child Protection risks. While cash has been a common modality to address vulnerabilities and risks, evidence on its impact on Child Protection risks, including for children exposed to abuse, exploitation and neglect has not been assessed. The consultancy aims at addressing this gap by creating a tool to support the Case Management process through integrating a CBI/CP tool within the Best Interests Assessments that shows impact of cash over time.

This consultancy aims at:

  • Revising current cash procedures and align it with CP SOPs;
  • Develop a Child Protection tool to be integrated into best interests/ case management procedures that allows evidence-based analysis on the impact of cash on Child Protection;
  • Outline the development of phase 1 (finalized) and phase 2 in a final report with reference to child protection safeguards within CBI programs;

2. Geographical coverage

The consultant will be based at IMC Office in Amman, Jordan and will frequently travel within the Kingdom to undertake different information gathering modalities, including FGDs, key Informant interviews, stakeholder meetings, etc.

3. Work Modalities

  • Desk review of phase 1 of MINDSET/ UNHCR analysis on
  • Review of manuals uses and key technical documents to ensure adherence to global standards
  • Field visits to different locations to undertake qualitative analysis on the impact of cash on protection risks
  • Key Informant Interviews
  • Focus Group Discussions
  • Frequent meetings with IMC Protection advisor and UNHCR Protection staff

4. Work Ethics

It is imperative for the consultant to:

  • Guarantee the safety of respondents and beneficiaries.
  • Apply protocols to ensure anonymity and confidentiality of beneficiaries.
  • Ensure compliance with legal codes governing areas such as provisions to collect and report data, particularly permissions needed to interview or obtain information about children and youth.
  • Store securely the collected information.
  • Abide to Data Sharing protocols existing between UNHCR and IMC as well as the CPIMS TF.

Requirements to ensure adherence to global standards

The consultant(s) must consult with relevant documents and instruments. The key documents include (but not limited to) the following:

5. Deliverables and Output

  1. Develop an assessment tool to be integrated in current Case Management procedures and forms that allows for evidence-based assessment of the impact of cash assistance on Child Protection concerns;

  2. Support development of SOPs relating to the use of CBI within the current cash programme of IMC/UNHCR;

  3. Draft report with recommendations

  4. Final report with recommendations

6. Timeframe

Overall timeframe for the evaluation is 3 months (12 weeks). The consultancy is planned for the fourth quarter of 2019 (September – December 2019).

UNHCR anticipates the consultancy is to be undertaken by either one consultant or a small team of two consultants (with relevant experience in Child Protection or CBIs). The final assessment tools should be provided latest on 23 December 2019.

IMC Jordan will supervise and manage the consultancy, in close collaboration with the UNHCR Jordan CP and CBI staff, along with other relevant stakeholders and divisions. All deliverables will be subject to IMC quality assurance review prior to finalization.

Activity name

Activity description

Suggested implementation timeline

(should end on 31 Dec 2019)


  • Desk Review of above listed literature and key briefings with relevant IMC and UNHCR staff

  • Review and analysis of phase 1 of the UNHCR cash analysis

Until end of September

Review of existing tools and analysis (phase 1)

  • Review of Case Management Procedures and existing SOPs

  • Review of Phase 1 information cash analysis

  • Meet with relevant stakeholder to gather information

Week 1-2

Draft CBI/CP tool

  • Outline key questions for the CP/ CBI tool on cash assistance

  • First draft assessment

Week 3-4

  • KI meetings including CPIMS TF members; FGDs, etc.

Week 5-6

  • Regular bi-weekly meetings with IMC specialist to follow up on the project implementation

Ongoing since September

  • Development of CP/CBI tool

Week 7-8

Piloting the CBI/ CP tool in the field

  • Roll out and test phase 1 for the CBI/CP tool

  • Integrate feedback from different stakeholders

Week 9-10

  • Draft final CP/CBI tool

Week 10-11

  • Finalization of the project and presentation to IMC/ UNHCR and the CPIMS TF

Week 12

7. Selection and Evaluation Criteria

The consultant will agree to abide by International Medical Corps Code of Conduct as well as the International Protection Policy for Children and Vulnerable Adults and will follow confidentiality standards and requirements. The consultant will be orientated to this Policy before engaging in data collection. Under the partnership agreement between UNHCR and IMC, the consultant will abide to data protection standards included in the agreement.

The consultancy is open to both individual and group applicants, particularly with regards to the different skill set required (quantitative, qualitative, analytical and drafting skills). Applications should specify responsibilities and tasks of individuals within the group for group applications.

Shortlisted consultants will be interviewed and asked to demonstrate proven experience against the points laid out in the TOR requirements and may be asked to provide supporting documents as per outlined requirements.

The consultancy will be awarded to a recognized consultant who can meet the following criteria:

Expertise and requirements:

  • Minimum of Bachelor level degree relating to social sciences (relevance to Child Protection or Social Work is required);
  • Significant professional experience conducting and/or managing Child Protection Case Management projects in line with established norms and standards.
  • Excellent English-language drafting skills and extensive experience conveying complex information clearly and compellingly using visual media for a range of audiences (i.e. using data visualization tools);
  • Prior experience working on drafting evaluation and/or evidence-based research would be highly desirable;
  • Previous work experience and knowledge of cash-based interventions is an asset;
  • Excellent qualitative research and analytical skills;
  • Arabic language skills (strongly preferred)
  • Experience in the Middle East (strongly preferred) - candidate should demonstrate significant work experience in and familiarity with the region, preferably in Jordan;
  • Demonstrable institutional knowledge of humanitarian work.

How to apply:

If your are interested please send your CV with the title Medical Activity Manager to jordanjobs@internationalmedicalcorps.org Before 12th of September 2019.


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